Privacy Policy | Tutnect

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What Information Do We Collect?

Full name, email, and username
University and location details
Homework details and files
Messages between students and tutors

Why We Collect Your Information

Create and manage your account
Match you with relevant tutors
Process secure wallet payments
Improve platform performance
Prevent fraud and ensure safety

How We Collect Information

When signing up
Posting homework
Sending messages
Uploading files
Adding money to wallet

Automatically Collected Information

Device and browser info
IP address and location
Usage activity and clicks
Login logs and timestamps

Your Privacy Rights

Access the data we store
Update or correct information
Request account deletion
Control notifications
Download your data

What Data We Do NOT Collect

Biometric data
Sensitive personal IDs
Credit card numbers
Data not uploaded by you

Data From Students & Tutors

Account and profile info
Homework submission forms
Tutor qualifications
Chat communication
Wallet transactions

Do We Use Cookies?

Keep you logged in
Remember preferences
Analyse platform performance
Personalise your dashboard

Children's Privacy

Tutnect is intended for students 13 years and older. We do not knowingly collect data from children under 13. If we discover such data has been collected, it will be deleted immediately.

Parents or guardians may contact us at privacy@tutnect.com to request removal of a minor's data.

Account Deletion Policy

You have the right to delete your Tutnect account and all associated data at any time. We believe in full transparency about what happens when you choose to leave.

Deletion requests processed within 30 days
Wallet balance is non-refundable after deletion
Transaction records retained for compliance

Read Full Delete Policy